Difference between revisions of "Common ailments & cures"

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*Make someone responsible and accountable for each action.
 
*Make someone responsible and accountable for each action.
 
*Put the actions somewhere visible in the team space for example to create team building spirit
 
*Put the actions somewhere visible in the team space for example to create team building spirit
 +
*Recognize and deal with [https://www.benlinders.com/2018/retrospective-smells-recurring-actions/ recurring actions]
 
*Reduce actions to a manageable number
 
*Reduce actions to a manageable number
 
*More suggestions in [http://www.infoq.com/news/2014/02/retrospective-actions-done Having Actions Done from Retrospectives]
 
*More suggestions in [http://www.infoq.com/news/2014/02/retrospective-actions-done Having Actions Done from Retrospectives]
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*Apply velocity to actions, track progress and only take on what velocity dictates
 
*Apply velocity to actions, track progress and only take on what velocity dictates
 
*Try [[Plan of Action]] Retrospective Plan
 
*Try [[Plan of Action]] Retrospective Plan
*Only choose one action
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*Focus on the [https://www.benlinders.com/2014/retrospective-exercise-vital-few-actions/ vital few actions], only choose one action
  
 
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'''Cures:'''
 
'''Cures:'''
*Use root cause analysis
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*Use [https://www.benlinders.com/2013/getting-to-the-root-causes-of-problems-in-a-retrospective/ root cause analysis]
 
*Ensure actions are suggestions from the team and prioritised by them.
 
*Ensure actions are suggestions from the team and prioritised by them.
 
*Suggests Biased chair - see cures for that symptom
 
*Suggests Biased chair - see cures for that symptom
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*Coach chair on “Agile” principles
 
*Coach chair on “Agile” principles
 
*Let team choose an un-biased chair
 
*Let team choose an un-biased chair
 +
*Recognize and deal with [https://www.benlinders.com/2018/retrospective-smells-blaming/ blaming]
  
 
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*Remind participants to think of good and bad points
 
*Remind participants to think of good and bad points
 
*Reminder before the meeting
 
*Reminder before the meeting
*Use Retrospective Exercises from [https://leanpub.com/gettingvalueoutofagileretrospectives Valuable Agile Retrospectives] or [http://www.plans-for-retrospectives.com/ Retr-O-Mat]
+
*Use Retrospective Exercises from [https://www.benlinders.com/exercises/ Retrospective Exercises Toolbox] or [http://www.plans-for-retrospectives.com/ Retr-O-Mat]
  
 
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*Suggest box/amnesty
 
*Suggest box/amnesty
 
*Try different games which are more suited to retiring types
 
*Try different games which are more suited to retiring types
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*Start the retrospective with a [https://www.benlinders.com/2016/warm-up-exercises-for-agile-retrospectives/ warm-up exercise] to create an atmosphere where team members can be open and honest about what has happened
  
 
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'''Cures:'''
 
'''Cures:'''
*Have a [http://www.benlinders.com/2011/devil%E2%80%99s-or-angel%E2%80%99s-advocate-which-role-do-you-prefer/ Devil's Advocate or Angel's Advocate]
+
*Have a [https://www.benlinders.com/2011/devils-or-angels-advocate-which-role-do-you-prefer/ Devil's Advocate or Angel's Advocate]
 
*Try De Bono's [[6 Thinking Hats Retrospective]]
 
*Try De Bono's [[6 Thinking Hats Retrospective]]
 +
*Recognize and deal with [https://www.benlinders.com/2018/retrospective-smell-passiveness/ passiveness]
  
 
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'''Cures:'''
 
'''Cures:'''
* Try the [[Appreciative Retrospective]] Plan or a [http://www.benlinders.com/2013/using-solution-focused-in-a-strengths-based-retrospective/ Strenghts based Retrospective]
+
* Try the [[Appreciative Retrospective]] Plan or a [https://www.benlinders.com/2013/using-solution-focused-in-a-strengths-based-retrospective/ Strenghts based Retrospective]
 +
 
 +
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Latest revision as of 06:08, 9 March 2022

A collection of common problems which occur with retrospectives and suggestions how to resolve them. Generated by running a Retrospective Surgery.

If you have an ailment that is not covered please add it at the bottom and hopefully someone will have an answer for you.


Ailment: Actions not captured / No obvious record or review of previous retrospective findings

Cures:

  • Review the actions from the previous retrospectives at the beginning of each retrospective.
  • Capture/Document actions & follow up by Scrum Master
  • Maintain backlog and have it visible for everybody in the team (e.g. on the Task Board)
  • Focus on last sprint only
  • Make someone responsible and accountable for each action.
  • Put the actions somewhere visible in the team space for example to create team building spirit
  • Recognize and deal with recurring actions
  • Reduce actions to a manageable number
  • More suggestions in Having Actions Done from Retrospectives

Ailment: Too many actions

Cures:

  • Apply velocity to actions, track progress and only take on what velocity dictates
  • Try Plan of Action Retrospective Plan
  • Focus on the vital few actions, only choose one action

Ailment: Unjustified actions

Cures:

  • Use root cause analysis
  • Ensure actions are suggestions from the team and prioritised by them.
  • Suggests Biased chair - see cures for that symptom

Ailment: Not having the right people in the retrospective

Cures:

  • Invite people early
  • Pick a time that suits everyone
  • Have separate retrospectives for tech team & wider team

Ailment: Biased chair / Agenda hijacking

Cures:

  • Feedback to chair and escalate if necessary
  • Rotate chair
  • Coach chair on “Agile” principles
  • Let team choose an un-biased chair
  • Recognize and deal with blaming

Ailment: Lack of preparation / Forgetting what’s happened

Cures:

  • Compensate in the meeting by having a good time line (Ed. help everyone remember what happened?)
  • Prepare - personal/team log
  • Remind participants to think of good and bad points
  • Reminder before the meeting
  • Use Retrospective Exercises from Retrospective Exercises Toolbox or Retr-O-Mat

Ailment: People not speaking up/shy

Cures:

  • Chair/facilitator needs to create the right environment
  • Suggest box/amnesty
  • Try different games which are more suited to retiring types
  • Start the retrospective with a warm-up exercise to create an atmosphere where team members can be open and honest about what has happened

Ailment: Retrospective actions and tips not shared with other teams

Cures:



Ailment: People taking things personally

Cures:


Ailment: Voting system may result in valid issues not being addressed

Cures:

  • Non-addressed issues get rolled over (& keep votes?)
  • Themed retrospectives
  • Encourage team to get on well so they empathise more with issues affecting minority
  • Vary the retro format (e.g. no voting)

Ailment: Suffering from 'Group Think'

Cures:


Ailment: Lack of engagement

Cures:

  • Try new plans or tips such as the ones on this wiki!

Ailment: Too much focus on negatives

Cures: